Get the Programme Updates

The full 2017 programme is currently under development and will be available shortly.

Interested in contributing to the agenda or speaking?

Please contact Caroline Broderick, Conference Director, on +44 (0) 330 335 3900 or email Caroline(at)
Tailor Your Event Experience
#1 - Innovation & Core Technologies
#2 - Data, Analytics & BI
#3 - CRM 
#4 - Re-Defining the Enterprise
#4 - Security, Privacy & Regulation
#5 - Marketing, Advertising & Sales 
#7 - Personal Assistants & Bots
#8 - Robotics

What You Will Learn

AI Strategy and Technical Innovation
  • Using AI to remain current with changing customer behaviours
  • Leveraging the predictive capability of AI
  • The power of AI to increase efficiency, reduce costs and enhance customer satisfaction
  • Advanced analytics and predictive capability to better understand and plan for future growth
  • Enhancing customer service with AI
  • Cutting-edge algorithms for enhanced data analysis
  • Deploying algorithmic intelligence to enable automatic responses
  • Leveraging image recognition for effective automation
  • Pattern recognition and machine learning – giving intelligence to machines
  • Combining machine learning with analytics for competitive advantage – enhanced insight, enhanced decision-making
  • Applying machine learning to large data sets
  • Assessing the most suitable scenarios for machine learning approaches to natural language understanding
  • Addressing the ethical and legal challenges of AI
  • Discussion privacy and consent issues
  • Generating consumer trust and implementing safeguards
  • The cybersecurity challenges of AI implementation?
  • How are businesses leveraging Bots and where will they have most impact?
  • Are bots central to the business of the future?
  • Accessing and distributing content via bots
  • Extending the capability of bots with NLP
  • Developing algorithms to understand voice questions
  • Embracing deep learning powered by neural networks
  • Using Deep Learning algorithms to increase personalisation
  • Demonstrating how natural language communication will lead to a more personalised experience
  • Emotion AI – taking AI to the next level
  • How deep should enterprises go with AI?
  • AI and the future enterprise
  • Conversations between intelligent machines
  • Making a real business case for Artificial Intelligence. How will you do it and what will you need to know?
  • When Artificial Intelligence meets virtual reality
  • Finding the best applications for AI and machine learning
  • The future of intelligent assistants
  • AI disruption: market opportunities & threats
  • The future of AI: More, better, faster decisions
  • Can AI fix education?
  • What Artificial Intelligence Could Mean For Education
  • How artificial intelligence is about to disrupt higher education
Banking and Financial Services
  • AI in banking - robo advisors and beyond
  • Tomorrow's AI-enabled banking
  • Clever banking with artificial intelligence
  • Is AI the future of banking
  • The Rise of the Machines? Artificial intelligence in financial services
  • Regtech – creating more transparency in banking?
  • The rise of AI and algorithms in the financial services
  • How retail banking is adopting AI to improve customer digital interfaces and a look at current customer perceptions
Transport and Automotive
  • AI and Robotics in the travel industry
  • What AI means for aviation
  • Predictive maintenance and diagnostic monitoring in the rail industry
  • The transformative impact of AI on the transport industry
  • How AI is propelling driverless cars, the future of surface transport
  • How AI is fuelling the car industry
  • Making Driverless Cars Smarter with AI
Marketing and General Business
  • AI & the evolution of contact centers
  • The robot marketers that out-perform humans
  • The Future of Customer Service
  • AI and the Future of Business
  • What does 2018 mean for AI and marketing?
  • AI Innovation in the enterprise
  • Artificial Intelligence will redesign healthcare
  • The opportunities and challenges of AI in healthcare
  • Doctors, data, and diseases: How AI is transforming healthcare
  • To what extent with robots take over from doctors?
  • Enhancing patient care with AI
  • AI and cognitive computing in healthcare
  • AI for long-term condition monitoring and emergency prevention
  • Employing artificial intelligence for drug discovery
  • Artificial Intelligence applications in manufacturing
  • Artificial Intelligence and the future of manufacturing
  • Factory of the future brings AI to manufacturing
  • Accelerating industrial IoT with Artificial Intelligence
  • How are robots transforming manufacturing?
  • Advancing towards a world of cognitive manufacturing systems
  • AI for realtime decisions and increased efficiencies in manufacturing
  • How Artificial Intelligence is changing the retail experience
  • Impact of AI on the retail industry
  • Retailers look to artificial intelligence to bag sales
  • How artificial intelligence is changing online retail forever
  • Making retail smarter
  • How machine learning can help retailers to retain customers and generate more revenue?